Frequently asked

Quick answers before you book.

It's calculated by the Pro Movers BD estimate system from your load, floors, access and distance — great for planning. For an exact quotation we do a quick free survey or review a short video you send.

Yes. We cover all 64 districts, using covered vans for long-distance moves to protect your belongings.

For 18 ft and 23 ft trucks the truck is brought near your home the night before. On moving day we pack from the morning and bring your goods down to the ground floor, start loading after evening and leave at around 9–10 PM. If the truck arrives before 6–7 AM we unload that morning; otherwise it waits for the daytime truck restriction to end and we unload at around 8–9 PM. It works the same in Dhaka, Chattogram, Khulna and every other district.

Packing can be added to any move or booked on its own. We bring quality cartons, wrap and padding and handle fragile items with care.

Request a change any time from the Track page — date, address or items. Our team confirms it with you.

Call the hotline or message us on WhatsApp. You can also send a message from the Contact page and we will call you back.

Still have a question?

Talk to our team — we're happy to help.