Make a complaint

How we handle your complaint

1. You get a ticket number right away (and by email, if you add one).
2. A senior member of our customer care team calls you as soon as possible.
3. We check with the team that handled your move and agree the next step with you.
4. We close the ticket only when you are satisfied.

Damage? Please keep the item and packing as they are and add photos below — it helps us resolve it faster.

Prefer to talk? Call 09697-333030 · Track your move on the tracking page.